Customer Service Training Program

Bank Career Training Program

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Launch your career in customer service through our program! This free program provides courses, workshops, and job placement support to get you a role in customer service.

What does this program offer?

  • A free, 5-week training program, teaching the essential skills and responsibilities of a customer service associate
  • Training in cash register use, credit card payment processing, and customer interaction
  • Includes 50+ hours of classroom instruction, mock interviews with employers, & 1:1 career coaching

Am I eligible for this program?

  • Speak English as a second language
  • Desire to work in this industry
  • Eligible to work in the U.S. (SSN required)
  • Prior customer service experience in the US is preferred, but not required
  • Basic computer, math & reading skills; Intermediate & above English skills
  • Clean background check and credit score considered  
  • High school diploma (any country)
  • Willingness to adhere to employer COVID-19 protocol
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